We rely on customers to order the correct item but appreciate that mistakes do happen. In the case of shirts, shorts, socks or boots, this would be the correct size and colour.
If you order the wrong item, please notify us within 14 days of placing your order by email to returns@wiggysports.co.uk. We will respond within 48 hours to confirm details for returns. We will exchange the item for the correct one.
If you believe we have sent you the wrong item, please notify us within 14 days of receiving the item to returns@wiggysports.co.uk. Again, we will respond within 48 hours to confirm details for return. If we have made the error, we will cover the cost of you returning the item to us and we will exchange the item for the correct one.
If there is a fault with your item(s), please send an email to returns@wiggysports.co.uk with full details of the fault. All our orders are checked thoroughly before despatch to prevent any faulty items being sent. We will ask for the item to be returned and upon inspection, a replacement will be sent.
All items must be returned in the original packaging with all tags attached (where appropriate) and be in the same condition as when sold. If not, your return will not be accepted.
We cannot accept returns for any printed football shirts unless there is a fault with the item or custom cut nameblocks. If your order has been custom cut and ordered specially for you, acceptance of return is at our discretion.
For delivery to non UK addresses, we accept no returns for damaged items if Royal Mail Airmail has been selected.
If you choose to have the name and number or sleeve badges sent to you for your own application, we accept no responsibility for any damage to your shirt. Application instructions available by contacting us. |