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Ordering

Use the add to basket buttons to order your items and then complete the checkout from your basket. You can view items in your basket at any time by clicking on the 'VIEW YOUR BASKET' link at the top of the page.

For help on how to order, view the ordering details on each page to help.

Delivery and despatch

We aim to despatch all orders within 14 working days from date of order/payment received. If an item is in stock it will be despatched within 48 working hours from date of order/payment received. Please note, to provide the best range of products to you, we don't keep every item in stock at all times.

If for any reason your order cannot be despatched within 14 working days, we will contact you to advise.

For retro printing orders, please allow upto 28 working days for despatch. This is due to the diversity of names and styles we offer and these items are custom cut by the original suppliers for us to the same standards and using the same techniques and materials as originally done.

If you would like a timescale on a particular item at any time please contact us at sales@wiggysports.co.uk.

Payment

We accept the following credit and debit cards through our checkout:

MasterCard, Visa, Maestro, Visa Electron, Switch, Delta and American Express. Our merchant participates in the Verified by Visa and MasterCard SecureCode scheme for added security when paying by card.

We also accept PayPal as payment and PayPal customers can make payment quickly using their account by pressing the 'checkout with PayPal' button in the shopping basket. For your added security, we are PayPal verified to give you peace of mind.

If you live in the UK, we accept Postal orders or cheques and for international customers, can accept bank transfer. Items being paid for by cheque or Postal order will not be despatched until the cheque has cleared or the Postal order received. All cheques/Postal orders to be made payable to Wiggy Sports.

Returns

We rely on customers to order the correct item but appreciate that mistakes do happen. In the case of shirts, shorts, socks or boots, this would be the correct size and colour.

If you order the wrong item, please notify us within 14 days of placing your order by email to returns@wiggysports.co.uk. We will respond within 48 hours to confirm details for return and we will exchange the item for the correct one once received and checked.

If you change your mind and wish to return an item, please contact us within 14 days of placing your order by email at returns@wiggysports.co.uk. A credit voucher will be issued for the value of the goods minus the postage and packing charges if you return the item in the original condition with all tags and packaging still attached.

If you believe we have sent you the wrong item, please notify us within 14 days of receiving the item to returns@wiggysports.co.uk. Again, we will respond within 48 hours to confirm details for return. If we have made the error, we will cover the cost of you returning the item to us and we will exchange the item for the correct one.

If there is a fault with your item(s), please send an email to returns@wiggysports.co.uk with full details of the fault. All our orders are checked thoroughly before despatch to prevent any faulty items being sent. We will ask for the item to be returned and upon inspection, a replacement will be sent.

All items must be returned in the original packaging with all tags attached (where appropriate) and be in the same condition as when sold. If not, your return will not be accepted.

We cannot accept returns for custom cut nameblocks or any printed football shirts or shorts unless there is a fault with the item. If your order has been custom cut and ordered specially for you, acceptance of return is at our discretion.

For delivery to non UK addresses, we accept no returns for damaged items if Royal Mail unregistered Airmail has been selected. This is because we cannot claim from Royal Mail for using this service and the choice of postage method is down to the customers choice. If you choose the unregistered Airmail option, this is acceptance of this risk.

If you choose to have the name and number or sleeve badges sent to you for your own application, we accept no responsibility for any damage to your shirt during your application. Application instructions available by contacting us.

 
 
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About us I Contact us I Ordering & returns I Delivery charges

sales@wiggysports.co.uk

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